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Performance Management case study: Plan – Do – Check – Act (PDCA) in a non-profit organization

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Plan-Do-Check-Act

Improving children’s quality of life in developing countries is today a priority of thousands of not-for-profit organizations. It is a difficult journey, influenced by many macro and microeconomic, political, social, cultural, and religious factors. Many such efforts are structured in programs and projects.

Monitoring their implementation as well as their impact is a requirement not only for tracking if they make a difference but also for attracting new funding and other resources for future programs. Overall, many non-profit programs employ robust performance management systems to support the achievement of their purpose. Designing and using such systems is not as straightforward as it may seem.

Social and Financial Performance of Microfinance Institutions

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Social and Financial Performance of Microfinance Institutions

Microfinance institutions (MFIs) are mainly private-held companies, whose owners tend to have long-term interests (Ingo, W., Krauss, N. 2008). Most MFIs are strongly related with a social mission. For example, the most common “raison d’être” for MFIs is to broaden access to financial services, reduce poverty, empower women, build community solidarity, or promote economic development and regeneration.

Performance Management – a story told through key survey figures and statistics

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Performance Management Timeline

smartKPIs.com Performance Architect update 20/2010

Performance Management is one of the most dynamic business disciplines today. Its evolution accelerated over the last 20 years and due to the large number of concepts it employs and unstructured body of knowledge, having a comprehensive big picture view of the topic is rather challenging. One way of achieving this is by reading a lot and doing a critical review to the various ideas proposed. Another option is by monitoring the pulse of the discipline as reflected in studies and survey reports covering performance management topics.

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