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People. Excellence. Change. Integrity. Co-prosperity. Social responsibility. These are some of the principles that create the management philosophy at Samsung.
The digital age has brought many changes for Samsung Electronics, beyond its futuristic products. Performance, in all its shapes, has become both means and purpose.
“Your most unhappy clients are your greatest source of learning”. Bill Gates
Performance measurement has long been an issue of concern to all companies that aim for a respectable status in the business world. Whether they use traditional methods like hard copies of surveys that are meant to evaluate certain aspects of the company’s activity and meetings with both employees and customers alike, or modern methods that use technology at its best, companies are always striving for perfection in their field.
It is difficult to measure relative corporate real estate asset management performance, as different organizations require different outputs from their property assets. But they all have to make the most of the resources and assets they have at their disposal. Within corporate real estate this means adopting a portfolio approach to the management function.
The customer satisfaction benchmarks are based on randomly sampled interviews with current smartphone users. The study expands ACSI coverage of the cell phone industry to provide ACSI clients with detailed customer satisfaction data at the brand level for the rapidly growing smartphone market.
“Make no little plans. They have no magic to stir up men’s blood.” (Daniel Burnham)
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