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Customer satisfaction surveys – measuring performance with apps

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Customer satisfaction apps

“Your most unhappy clients are your greatest source of learning”. Bill Gates

Performance measurement has long been an issue of concern to all companies that aim for a respectable status in the business world. Whether they use traditional methods like hard copies of surveys that are meant to evaluate certain aspects of the company’s activity and meetings with both employees and customers alike, or modern methods that use technology at its best, companies are always striving for perfection in their field.

Corporate real estate and performance management

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Corporate real estate and performance management

It is difficult to measure relative corporate real estate asset management performance, as different organizations require different outputs from their property assets. But they all have to make the most of the resources and assets they have at their disposal. Within corporate real estate this means adopting a portfolio approach to the management function.

The Shanghai Academic Ranking of World Universities 2013

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Shanghai Academic Ranking of World Universities 2013

The Academic Ranking of World Universities (ARWU) is carried out by researchers at the Center for World-Class Universities of Shanghai Jiao Tong University (CWCU). The Center focuses on the study of world-class universities, delivering an annual database of main universities in the world, also providing consultation for government and universities.

THE KPI INSTITUTE

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