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During the past years, a new information source has become increasingly important to achieve success for companies worldwide. This new information source is represented by large data sets, recently named big data. The increasing volume and the sheer detail of this information available with the rise of technology and social media makes analyzing big data a mandatory prerequisite for companies that want to establish themselves on the global market.
The Government of Sierra Leone has felt the need for improvement and in order to do so, in 2008 it started implementing the Performance Contracts. In this context, all Governmental Institutions, Local Councils and Parastatals Tertiary Institutions have to monitor and evaluate their performance every year. To ensure the success of their own programs, they study Performance Management best practice examples from all around the world and adapt them to their own needs and situations.
Trust in provincial, local and state governments has gradually decreased during the last decades in the United States of America. To address this issue, The USA National Performance Management Advisory Commission introduced, in 2010, a Framework for State and Local Government. With the help of this framework, State Governments will focus more on achieving results and providing quality public services to regain the citizens’ trust.
Single-loop and double-loop learning are two different types of learning that can be used by any organization in order to adapt and improve its overall performance. The first one refers to constantly adjusting actions until desired results are achieved and double-loop learning implies questioning the fundamental assumptions.
For the report Performance Management in 2012, The KPI Institute conducted 12 semi-structured interviews with practitioners, academics and consultants, who offered a detailed image on the state of Performance Management as a discipline.
Isela Hernandez, Strategy Management Officer at Cinepolis Corporativo, Mexico, was one of the practitioners that The KPI Institute interviewed.
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