Expert Interview – Nopadol Rompho, Associate Professor, Thammasat University, Thailand

Written by Adelina Chelniciuc on April 14, 2014. Posted in Academics, Interviews, Organisational performance

For the report Performance Management in 2013, The KPI Institute conducted 20 semi-structured interviews with practitioners, academics and consultants from 18 countries, who offered a detailed image on the state of Performance Management as a discipline.

Nopadol Rompho, Associate Professor at the Thammasat University, Thailand was one of the academics that The KPI Institute interviewed.

• Continue Reading

Singapore Changi Airport – A travel experience in itself

Written by Andreea Vecerdea on April 11, 2014. Posted in Articles, Organisational performance

“Winning this prestigious award for the second year in a row, Changi Airport Singapore is showing itself to be much more than an airport. It offers a travel experience in itself and continues to develop its quality standards to be named the world’s favorite airport again.” Edward Plaisted, Chief Executive Officer of Skytrax

• Continue Reading

University of Massachusetts – 2014 Performance Report

Written by Denisa Călin on March 19, 2014. Posted in Around the world, Articles, Organisational performance

Being a public educational institution, the University of Massachusetts (UMass) has ensured a means for the widest range of citizens to be able to access their performance measures. Due to the need for transparency and accountability, they have issued a Performance Report in March 2014, which was made publicly available.

• Continue Reading

What does the agency theory refer to?

Written by Adelina Chelniciuc on March 18, 2014. Posted in Articles, Organisational performance

An important issue in performance management is determining the right price to pay for a service provided by another party. The principle – agent problem arises when one party (agent) agrees to work in favor of another party (principle) in return for some incentives. In other words, the principal–agent problem or agency dilemma concerns the difficulties in motivating one party (the “agent”), to act in the best interests of another (the “principal”) rather than for his own interests.

• Continue Reading

What is a Portfolio of Initiatives?

Written by Ramona Gligorea on March 17, 2014. Posted in Articles, Organisational performance

The portfolio of initiatives consists of a collection of projects that the organization is implementing, in order to achieve its strategic objectives.

• Continue Reading