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Big Data, Business Acumen and Performance Measurement, discussed with Tor Bøe-Lillegraven, of the Copenhagen Business School and Head of CCI Business Consulting

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Present at the 2014 PMA Conference, held in Aarhus, Denmark, the PERFORMANCE Magazine  team was able to access valuable insights from some of the most highly skilled and experienced academics and practitioners in the field of Performance Management.

Tor Bøe-Lillegraven from the Copenhagen Business School and head of CCI Business Consulting, gave an interview were he spoke about the essential role of big data, the emerging trends and subsequent challenges within the field of Performance Management.

Challenges in managing organizational performance: insights from Eskom

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Eskom organizational performance

Eskom is a South African electricity public utility company which generates 95% of the electricity used in the country and about 45% of the one used all across the continent. Although the company puts great effort towards achieving its strategic objectives, and it monitors a set of Key Performance Indicators (KPIs), some of its business areas still need improvement. For the year ending 31st of March 2014, Eskom managed to meet the targets for only 57% of its 33 KPIs.

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