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5 key innovations in airport terminals

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The International Air Transport Association’s (IATA) forecasts for 2015 include a strong passenger growth, bigger than in 2014. From 2013 to 2014, global passenger numbers rose 5.5% and aircraft load factors increased to 79.7%, globally. These aspects bring together a substantial strain on airports terminal facilities. In their efforts to enhance effectiveness, airport operators and airport terminal landside designers ensure a series of new and unique experiences, under the imprint of innovation.

Expert Interview: Jihan AlSherif, Principal Consultant – Business Transformation at Software AG, Bahrain

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JihanThe KPI Institute’s Performance Management in 2014: GCC Special Edition report followed one of our most important editorial rules, namely the triangulation of opinions gathered from practitioners, academics and consultants alike. In 2014, Jihan AlSherif, Principal Consultant – Business Transformation at Software AG, Bahrain, was one of the consultants who offered us rich performance related insights.

Risk management: the basics of a complex process

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Risk is generally regarded as an element or situation to be avoided, due to its negative impact component. However, risk simply refers to the uncertainty of the outcome an event can generate. In this sense, risk can have positive, as well as negative results. Nonetheless, because it is an area with a certain degree of mystery, risk management is, therefore, not to be overlooked or underestimated.

Expert Interview: Aiza Azreen Ahmad, Chief Strategy and Transformation Officer at Bank Rakyat, Malaysia

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ThAizaAzreenAhmade KPI Institute’s Performance Management in 2014: ASEAN Special Edition report is built on the belief that a balanced approach in such research endeavours can only be achieved by triangulating the opinions of practitioners, academics and consultants alike. In 2014, Aiza Azreen Ahmad, Chief Strategy and Transformation Officer at Bank Rakyat, Malaysia, was one of the practitioners who offered us rich insights into performance related research and trends.

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