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Accountability through performance measures in academic education – North Carolina Community Colleges case study

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North Carolina Community Colleges Performance

North Carolina Community Colleges  initiated in1993 an accountability system for monitoring performance data on specific measures to ensure public accountability for programs and services. In 2011, The Critical Success Factors report was launched as an accountability document presenting 8 generic performance measures based on which the Board reviews performance.

Australian manufacturing industry contraction: highlights from the April 2011 Australian PMI

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Australian manufacturing industry contraction

According to the Australian Industry Group (Ai Group) and PricewaterhouseCoopers (PwC), the manufacturing industry in Australia is on a contraction trend, with the Australian Performance Manufacturing Index (PMI) below 50 points in April 2011 (which is the level separating expansion from contraction).

The impact of Performance Measurement Systems on business performance

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The impact of Performance Measurement Systems

One of the most debated and controversial topics about Performance Measurement Systems (PMS) is the impact the PMS implementation and usage have upon the business performance, in terms of clear, tangible results. Martinez, Kennerley & Neely (2004, p. 1) stated that the little body of research on this topic, as reported mainly by consultancies and commercial research companies, has two limitations.

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