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The Shanghai Academic Ranking of World Universities 2013

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Shanghai Academic Ranking of World Universities 2013

The Academic Ranking of World Universities (ARWU) is carried out by researchers at the Center for World-Class Universities of Shanghai Jiao Tong University (CWCU). The Center focuses on the study of world-class universities, delivering an annual database of main universities in the world, also providing consultation for government and universities.

Management and organizational processes

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Management and organizational processes

All organizations are based on the same ground principle: communication. In order to master the art of communication in the business world, it is necessary to possess knowledge regarding the various processes that help the communication flow within the company and that are based on this concept at the same time. Communication in organizations may be defined as a frame for other organizational processes, including leadership, teamwork, organizational activities and management.

Making time your no.1 priority

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Time

Time seems to have run out of its “infinite resource” categorization. Once thought of as the one thing that has no ending, time is now a valuable finite resource that requires special management in order to ensure a good result in whatever projects we may be engaged in. Organizations are now growing in an extraordinary rhythm, following the economy and the rapid changes in all industries. As a result, executives of these organizations have come to believe that there are not enough hours in a day to achieve their to-do list for the day. There are tens of reasons for which managers have arrived to this conclusion and just as many solutions for the time management problem.

QUALITEST: Evaluating and measuring quality performance in the tourism industry

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Performance Management Tourism

For a lively and ever-changing industry in terms of product and service offers such as tourism industry, the general term of “quality” stands for the very cornerstone of each business run in this segment. A variety of tools have been developed so far in this respect, all of them directed to evaluating and measuring  customer satisfaction by direct or indirect methods, such as surveys.

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