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UPM – the roadmap to performance

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Performance management in the forest industry

UPM is a company activating in the field of renewable and recyclable materials, having as vision to lead “the integration of bio and forest industries into a new, sustainable and innovation-driven future.” For 2013, the organization has established a set of targets, in order to attain progress in its key areas of responsibility. Rich insights on how UPM manages organizational performance can be gained from analyzing their Key Performance Indicators (KPIs) for the previous year.

Challenges in managing organizational performance: insights from Eskom

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Eskom organizational performance

Eskom is a South African electricity public utility company which generates 95% of the electricity used in the country and about 45% of the one used all across the continent. Although the company puts great effort towards achieving its strategic objectives, and it monitors a set of Key Performance Indicators (KPIs), some of its business areas still need improvement. For the year ending 31st of March 2014, Eskom managed to meet the targets for only 57% of its 33 KPIs.

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