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Using Operational Insight to Outperform the Competition – New Webinar

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Date: Tuesday, May 8th, 12:00pm – 1:00pm ESTz Guest Speaker: Aurel Brudan, CEO of smartKPIs.com Audience: Executives, Senior Property Management

Managing Property Performance

85% of organizational problems can be attributed to processes and management, while workers are responsible for only 15%.

Learn how Operations Performance Management will clarify your business objectives, focus your employees on the activities that matter, and have tenants singing your praises. Learn More!

Operations Performance Management is a strategy that provides real estate organizations with real-time visibility into performance in service responsiveness, asset maintenance, risk management and employee productivity as measured against set goals. Ultimately, empowering them to prove service delivery and make performance adjustments when they will have the most impact.

Customer Relationship Scorecards – insights from Infosys Technologies

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By attending the Balanced Scorecard Forum Dubai 2011, the smartKPIs.com team gained insights regarding performance management practices in leading organizations around the world. Such an organization is Infosys Technologies from India, a pioneer in what concerns the development and use on Customer Relationship Scorecards.

Information Optimization – IT Performance Management

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IT Performance Management

According to a recent press release, HP announced that it has launched a new software suite to operationalize measure and improve IT performance. Tech Directors require standardized instruments that measure efficiently and improve performance. Having a comprehensive overview of IT performance enables Chief Information Officers (CIOs) to deliver an Instant-On Enterprise which incorporates everything he does in order to serve customers, employees, partners and citizens with all they need, instantly.

Driving shareholder return through business execution

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Business Execution Increasing Shareholder Returns

SuccessFactors, Inc., a global company specialized in business execution software, recently published the results of the study “How Companies Leverage Business Execution Software to Drive Excess Shareholder Return”,  completed in collaboration with The Wharton School, University of Pennsylvania and Graduate School of Business at Stanford University. This study shows that companies tend to achieve higher industry-adjusted stock returns when they set and align goals, rate users on the achievement of these goals, used more variance in performance feedback, and leverage business execution software to increase their ability to execute (SuccessFactors, 2011).

THE KPI INSTITUTE

The KPI Institute’s 2024 Agenda is now available! |  The latest updates from The KPI Institute |  Thriving testimonials from our clients |