Operational Performance, Performance Measurement and Alignment, discussed with Christoph Hoffmann, Vice Principal of EDGE Hotel School, University of Essex
Given The KPI Institute’s presence at the PMA 2014 Conference, the PERFORMANCE Magazine team was able to interview some of the most highly skilled academics and practitioners in the field of Performance Management.
Christoph Hoffmann, the Vice Principal of EDGE Hotel School, at the University of Essex gave an interview, in which he discussed the need to measure operational performance and its implications for adjusting organizational strategy.