Customer Experience: Trends in practice
How do customers feel, as they engage with your company and brand over time? How well do you meet their expectations, needs and wants?
The growing trend of companies committing to CSR
A swath of companies, from start-ups to big enterprises, are investing a lot of money in giving back to society or what is more commonly known as corporate social responsibility or CSR.
Children are the cornerstone of Cambodia’s development
“The education sector plays an important role in the national development. The children, youth and adults will receive education and lifelong learning services with high quality, which are relevant and responsive to the labor market demand.” – Dr. Hang Choun Naron, Minister of Education, Youth and Sport
Customer service, now with proactive behavior
Many of us have two types of friends: those who reach out when they have problems or need our support in difficult moments and those we have to approach and support whenever we feel they need us.
10 ways to help your customers with their purchases
Customers are very different, with a wide array of traits: there are analytical customers, who like consistency, facts and proof, omniscient customers, which can oftentimes prove to be quite audacious, and irate customers, who are generally impatient.
