KPI of the Day – Healthcare: % Outpatient Surgeries
Definition
Measures the percentage of surgeries that allow a person to return home on the same day, out of the total surgeries performed.
Three Key Processes Defining AI and Business
As artificial intelligence continues to expand its role in modern commerce, there are three aspects of AI that are proving particularly important. In this article, we will examine process automation, cognitive insight, and cognitive engagement, and how they relate to the world of business.
Goal-setting: strategies, challenges and mistakes
Companies today are focused on delivering the best products and services to their customers. Achieving the expected results should start from setting realistic goals.
Performance Management at the operational level – Aberdeen Group
A research report released by Aberdeen Group, Operational Performance Visibility: Improving Decision Timeliness and Accuracy, provides a rare glimpse into how top performers have developed their corporate culture to make the best use of performance management at the operational level.
What is reverse logistics and how can it affect performance?
The Council of Logistics Management defines Logistics as “The process of planning implementing, and controlling the efficient, cost effective flow of raw materials, in-process inventory, finished goods and related information from the point of origin to the point of consumption for the purpose of conforming to customer requirements.”
