Expert Interview – Paolo Panza, Performance Manager, Ericsson Network Services, Italy
For the report Performance Management in 2013, The KPI Institute conducted 20 semi-structured interviews with practitioners, academics and consultants from 18 countries, who offered a detailed image of Performance Management as a discipline in the analyzed year.
An important editorial rule followed in the development of the content is that a discipline can only evolve through the combined efforts of practitioners, academics and consultants. Paolo Panza, Performance Manager at Ericsson Network Services, Italy was one of the practitioners that The KPI Institute interviewed.
