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On 3rd February 2011, China will embrace its lunar new year. The train services industry is preparing for the coming peak travel season of the traditional Chinese New Year. According to recent news reports, the Chinese New Year’s rush is expected to last for 40 days from 19th January till 27th February (China Daily, 2011).
Urbis, a Melbourne based real-estate consulting company has released Urbis Retail Averages 2010, this year’s edition of the annual survey of shopping center performance the company has been producing since 1992 . Conducted in cooperation with the Shopping Centre Council of Australia and using the Counci’s sales reporting standards, the study provides key results and analysis of the sector for both regional and sub-regional centers. 59 regional and 167 sub-regional shopping centers submitted data for this year’s edition.
Whist the recent financial crisis has caused most of the cities around the globe such as Chicago, Moscow and Dubai to put their plans for new skyscrapers on hold, China seems to be doing the exact opposite with more construction work being carried out (McDonald, 2010).
Customer complaints can greatly affect the company brand and reputation, moreover since the Internet has increased its impact upon decision makers through being an easily accessible and transparent environment. Nowadays it is very simple to post online negative reviews regarding the products or / and services received.
Growing China
A simple search on Google about China’s Economy will return you with a staggering number of articles compiling a great amount of information about China’s economical performance. Indeed, with its economy growing at a rate of 9% a year and a valuation of its economy at $1.33 trillion in the second quarter of 2010, it is not hard to fathom why businesses are frantically seeking opportunities to expand and tap into this enormous market that is still growing at a ridiculous rate (Phang & Thomas, 2010).
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