Designing efficient KPI documentation forms

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The Department of Basic Education is a division of the South African government that administrates primary and secondary education in South Africa. It was established in 2009, when the former Department of Education was divided into the Department of Basic Education and the Department of Higher Education and Training.
Throughout the years, the healthcare industry has become increasingly more complex due to technological and medical evolution and, as a result, it is characterized today by an overwhelming amount of information. Therefore, hospitals require an efficient information system that will enable the proper management of all these requirements.
In today’s multicultural environment, in which cross-border exchanges take place every minute, translation is an activity that touches almost any business area one can think of. And the more efficient the translation process, the better. But how can an organization providing translation services know whether it is performing well or not, if it is not looking into its outcomes?
Activating KPIs is an important challenge that companies face after implementing a performance management system based on Key Performance Indicators.