Balanced Scorecard Saudi Arabia 2011 – smartKPIs.com correspondence from Riyadh – Day 1 in pictures

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One of the most comprehensive means of measuring and monitoring healthcare outcomes, quality, access, efficiency, and equity in the United States was designed in 2006 and updated in 2008, known as the National Scorecard on U.S. Health System Performance.
Continuing the series of interviews conducted at the Balanced Scorecard Forum Dubai 2011, today’s blog post features Mrs. Aisha Abdulla Miran, Director Performance Management Division, The Executive Council from Dubai, UAE.
The series of interviews conducted by smartKPIs.com, media partner at the Balanced Scorecard Forum Dubai 2011, continues with Paul Niven, a highly respected and recognized author in Balanced Scorecard and Strategy formulation and execution, who also facilitated sessions and workshops within this event.
The history of the Balanced Scorecard in its popular form draws back at the beginning of 1992 when it was for the first time unveiled to the larger public by its authors Dr. Robert Kaplan and Dr. David Norton in an article published in the Harvard Business Review journal.
However, few are those who know which are the details of the Balanced Scorecard development and its origins. The Balanced Scorecard took shape as a result of a project involving 12 U.S. top companies. The project was run by Nolan Norton Institute in cooperation with Dr. Robert Kaplan during 1990-1991 and had as the main purpose to research and test best practice performance measurement solutions used at that point in practice in United States.