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Balanced Scorecard Dubai Forum 2011 continued with the second part of the Masterclass by Dr. Robert Kaplan si Dr. David Norton. Among the topics covered were:
The second day of the Balanced Scorecard Forum 2011 was dedicated to the Masterclass facilitated by Dr. David Norton si Dr. Robert Kaplan. They covered topics such as the use of the Balanced Scorecard in practice, the strategy execution system, the role of the Office of Strategy management, the importance of developing internal capabilities for strategy execution and the role of leaders in the change management process.
The 2011 edition of the Balanced Scorecard Forum Dubai started today,with 3 parallel workshops:
The Report on Government Services (RoGS) 2011 realized by the Steering Committee for the Review of Government Service Provision (SCRGSP) offers a detailed perspective on how the Australian government informs improvements to the effectiveness and efficiency of government services.
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