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The 3rd Edition Summer School in Managing Dynamic Complexity in the Public Sector – a System Dynamics-based Balanced Scorecard Approach

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Managing Dynamic Complexity in the Public Sector

The 3rd Summer School on Managing Dynamic Complexity in the Public Sector: a System Dynamics-based Balanced Scorecard Approach is an elective course offered by the University of Palermo (Italy) with the support of University of North Carolina (USA). It also is part of the curriculum of the International Ph.D. program in “Model Based Public Planning, Policy Design and Management” which is jointly run with the Universities of Bergen (Norway) and Nijmegen (The Netherlands).

Accountability through performance measures in academic education – North Carolina Community Colleges case study

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North Carolina Community Colleges Performance

North Carolina Community Colleges  initiated in1993 an accountability system for monitoring performance data on specific measures to ensure public accountability for programs and services. In 2011, The Critical Success Factors report was launched as an accountability document presenting 8 generic performance measures based on which the Board reviews performance.

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