PMA 2012 Conference: From Strategy to Delivery
The PMA 2012 Conference has begun today. The event is taking place in Cambridge, UK, on 11-13 July at Fitzwilliam College, University of Cambridge.
Government policy and legislation promoting performance management
In many countries, performance management is promoted by government though policy and legislation. Some focus on the use of performance management systems by government institutions, others require private companies to establish individual performance management systems for employees.
Net Promoter Score Data Gathering in Practice
Recently, the smartKPIs.com team has come across two very different data gathering approaches for the Net Promoter Score:
Balanced Scorecard Saudi Arabia 2011 – smartKPIs.com correspondence from Riyadh – Day 4
The final day of the Balanced Scorecard Saudi Arabia 2011 continued on the same note as the previous day, with presentations of best practice Balanced Scorecard implementation and utilization.