For the report Performance Management in 2013, The KPI Institute conducted 20 semi-structured interviews with practitioners, academics and consultants from 18 countries, who offered rich insights into the state of Performance Management as a discipline.
One of the main editorial rules followed in the development of the content is that a discipline can only evolve through the combined efforts of practitioners, academics and consultants. Dr. Ali El Dirani, Assistant Professor in Management at the American University of Middle East, Kuwait was one of the academics that The KPI Institute has interviewed.
The Canadian Hospital Reporting Project (CHRP) is a national initiative aimed at increasing transparency across the healthcare industry. It provides both hospital managers and citizens with access to Key Performance Indicators’ (KPIs) results for more than 600 hospitals across Canada.
“Open data will encourage civic involvement and increase the pace of innovation in the city.” These are the words of Mayor Parker, who strongly believes that a more transparent approach towards reporting public performance will support Houston’s development.
The Government of Sierra Leone has felt the need for improvement and in order to do so, in 2008 it started implementing the Performance Contracts. In this context, all Governmental Institutions, Local Councils and Parastatals Tertiary Institutions have to monitor and evaluate their performance every year. To ensure the success of their own programs, they study Performance Management best practice examples from all around the world and adapt them to their own needs and situations.
Trust in provincial, local and state governments has gradually decreased during the last decades in the United States of America. To address this issue, The USA National Performance Management Advisory Commission introduced, in 2010, a Framework for State and Local Government. With the help of this framework, State Governments will focus more on achieving results and providing quality public services to regain the citizens’ trust.
For the report Performance Management in 2013, The KPI Institute conducted 20 semi-structured interviews with practitioners, academics and consultants from 18 countries, who offered rich insights into the state of Performance Management as a discipline.
