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Tipping trends in the US food industry

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Tipping trends in USA

Tipping is a common social norm and voluntary practice in the US and not only, meant to reward someone for performing a service, especially a good one. In their recent article on the best and worst tippers in the US, Roberto A. Ferdman and Davis Yanofsky give an insight into the trends of tipping throughout the US in the food and beverage sector and, more specifically, in coffee shops, food trucks and restaurants.

The 15th HR Shared Services & Outsourcing Summit, Chicago, USA

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HR Shared Services & Outsourcing Summit

This year, The KPI Institute is one of the Media Partners for the 15th HR Shared Services & Outsourcing Summit, an important event for HR professionals that takes place every year in the USA. Furthermore, Cristina Tarata, our Research Coordinator will share some of the best practices in working with KPIs during the session KPIs, Scorecards and Dashboard for HR in the last day of conference.

Expert Interview – Richard Tordjaman, Strategic Advisor Business IT, Desjardins, Canada

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Richard Tordjaman Interview Performance Management in 2013For the report Performance Management in 2013, The KPI Institute conducted 20 semi-structured interviews with practitioners, academics and consultants from 18 countries, who offered a detailed image on the state of Performance Management as a discipline.

Richard Tordjaman, Strategic Advisor Business IT at Desjardins , Canada was one of the practitioners that The KPI Institute interviewed.

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