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The Mayor’s Office for Policing And Crime (MOPAC) from London, UK, is the strategic authority that coordinates the Metropolitan Police Service (MPS), making sure that the London Police operates efficiently and effectively.
Over the past 20 years, Dubai has experienced an incredible growth which transformed the city into one of the world’s most important economic centers. The Dubai Strategic Plan 2015, launched in 2007, set the premises of a sustainable growth with a long-term strategy.
Dubai’s 5 priorities at that time were economic development, social development, security, justice and safety, infrastructure, land and environment, and government excellence. As the plan was reaching its end, the Government started work at a new plan, the Dubai Strategic Plan 2021.
“To foster a dynamic, visionary and knowledge-based Civil Service, which delivers quality service to the community through a clean, trusted, respectable and fulfilled workforce.” This is the Civil Service Bureau’s vision, established in order to contribute to the development of a performant, engaging administration.
A brief history
Traditionally, the Indian Government used to be described as a rule-based structure, primarily focused on processes. Such an approach was mainly oriented towards input usage, and performance was assessed against money spent on different projects / schemes. The drawback of this modus operandi was that it failed to look at the results achieved by the activities undertaken by the Government.
West Sussex County Council is the first authority in the United Kingdom that has implemented a software to provide citizens open access to its performance data. Its goal is to “help our residents lead happier, healthier, longer lives”. To ensure that its ambition will be attained, the Council has started to monitor a series of KPIs, in the three main areas of interest: children, old people and economy.
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