Balanced Scorecard Forum 2011 – smartKPIs.com correspondence from Dubai – Day 5

Written by Adelina Chelniciuc on March 31, 2011. Posted in Around the world, Balanced Scorecard, News

The final day of plenary sessions of the Balanced Scorecard Forum Dubai 2011 continued with five presentations from representatives of organizations who implemented the Balanced Scorecard:

• Western Region Municipality, UAE;
• Natgaz, Lebanon;
• Infosys Technologies, India;
• King Hussein Cancer Center, Jordan;
• Reliance Industries, India.

The afternoon was dedicated to the most interactive session of the Forum, consisting in a Balanced Scorecard interactive team challenge. Participants were grouped in eight teams lead by a facilitator. Each team was required to develop, based on a business scenario, a Strategy Map and select the corresponding KPIs linked to each formulated objective.

The time allocated was two hours, during which each team member had an opportunity to contribute. At the conclusion of the allocated time, a representative from each team had the opportunity to present the outputs in front of a panel of Balanced Scorecard experts, who selected the team who impressed them the most through the quality of the developed Strategy Map and KPIs.

Each presenter and each member of the winning team received a copy of “The Execution Premium: Linking Strategy to Operations for Competitive Advantage”, autographed by its authors, Dr. Robert Kaplan and Dr. David Norton. The smartKPIs.com delegation was happy to contribute and two of its members were part of the team that won the challenge.

Day 6 of the event will be dedicated to workshops, three of them taking place in parallel, lead by: Paul Niven (Senalosa – USA), Alan Fell (Alan Fell Consultancy – UK) si Jacki McCartney (Syat – UAE and UK).

Tags: Performance in Dubai, Performance in UAE, Performance Management Events