Attending to the need to differentiate between the various types of innovation paves the way to measure and manage them better toward achieving higher returns. Disruptive innovation, as one of a kind, often starts in low-end or emerging markets. …Read More »

For more than 20 years, the KPI Institute (TKI) has been a pioneer in the field of strategy and performance management, known worldwide for setting the global standard in structured knowledge and foundational principles across …Read More »

Q: What is important in measuring public services performance? A: Measuring performance in public sector organizations has many benefits. It allows managers to set up mechanisms to evaluate, control, budget, …Read More »

  The KPI Institute held a webinar titled “2023 Business Pulse: 5 Trends Impacting Strategy and Performance Management” in April 2023. The event was organized for executives and professionals in …Read More »

Despite the continuous hype around data analytics and the rapid acceleration of data technologies such as machine learning (ML) and artificial intelligence (AI), most companies are lagging behind with low data capabilities and no in-house data team in place. These …Read More »

In an era when environmental concerns are at the forefront of global discussions, businesses are being called upon to integrate sustainability into their operations. Developed as an extension of the traditional Balanced Scorecard (BSC), the Sustainability Balanced Scorecard (SBSC) aims to provide businesses with a …Read More »

“What constitutes a good KPI example?”, “How should KPIs be measured?”, “Which KPI is suitable for our organization?”, and “How well will employees understand and participate in tracking these KPIs?” These questions often loom large for companies seeking to select …Read More »

As businesses increasingly acknowledge their societal responsibilities and the profound impact they have on the world, Environmental, Social, and Governance (ESG) practices have become all the more essential. These are implemented not only to ensure that operations are ethical but …Read More »

One of the most common challenges faced by professionals in working with key performance indicators (KPIs) relates to data. They grapple with collecting and analyzing data to establish targets accurately, as indicated by 42% of respondents in The KPI Institute’s State …Read More »

Banks have been built on trust for more than six centuries. Relationship managers, generally known as bankers, are vital in maintaining lasting relationships between their respective institutions and their consumers. As frontline officers, they are responsible for growing the business …Read More »

Editor’s Note: This article is written by Justine McGrath, ProACTive Coaching’s owner and EBW System assessment and training facilitator. “How To Engage Your Emotional Intelligence To Adapt To Different Work Environments” is originally published in the 23rd PERFORMANCE Magazine – Printed Edition.  …Read More »

The implementation of a performance management system (PMS) has always been a challenging endeavor for the public sector. In a study published by the International Journal of Project Management and Productivity …Read More »