Advice on dealing with a poor performer

Written by razvanb on April 25, 2011. Posted in Individual Performance, Multimedia

Samuel Culber, UCLA professor shares advice on addressing negative performance with employees. Key ideas:

• Performance reviews as “corporate theater”;
• “What you want” easier to formulate than “how to get it”;
• Let the employee state how they see the situation;
• Manager as a support, coach and guide. Key question: What do you need from me to be successful?;
• Performance management for learning.

Source:

• The Wall Street Journal, 2008

Tags: Multimedia, Performance Management, Samuel Culber, UCLA