One of the biggest problems of online retailers is cart abandonment rate. Let’s take an example: with a cart abandonment rate of 60%, a company loses 60% of its potential customers. How much would the revenue increase if the company captured those sales, instead of losing them?Read More »
Many organizations believe that employees who disengage lack motivation or discipline. However, most of the time, people disengage for less obvious reasons, such as a lack of clarity. When people are not fully aware of what matters, why it matters, how urgent it is, or how success is defined, a gradual shift in performance begins. […]Read More »
Strategy and performance management updates in tourism: Learn how the travel and hospitality industries have been navigating the post-pandemic era so far. IATA issues new report on safety performance The International Air Transport Association’s (IATA) 2021 safety performance data for the commercial airline industry reveals significant progress in key categories compared to both 2020 and […]Read More »
The KPI Institute held a webinar titled “2023 Business Pulse: 5 Trends Impacting Strategy and Performance Management” in April 2023. The event was organized for executives and professionals in strategy and performance …Read More »