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Practitioner
Interview: Frank
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Back in 2018, the Performance
Magazine editorial team interviewed...
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Using Awareness to
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Satisfaction
First
and
foremost,
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professionals
are
human
too,
and
it
is
simply
not
possible
to
solve
all
customer
grievances
amicably.
Even
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the
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The Balanced Scorecard
vs. the EFQM
Excellence Model
Do
companies
worldwide
thrive
in
today’s
business
environment
or
do
they
strive
for
survival?
Over
the
past
decades
we
have
witnessed
both
the
rise
and
fall
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organizations,
that either found...
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