Featured Articles

Articles based on research and analysis in the field of Performance Management

Practitioner Interview: Chua E Long

Back in 2016, the Performance Magazine editorial team interviewed Chua E Long, Senior Vice President/Head of Transformation, Strategy & Transformation at AXA, Malaysia, for the Performance Management

in 2015: ASEAN Special Edition report. His thoughts and views on Performance Management are detailed below.

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Strategic planning in education: Webster University Case Study

As one of the most culturally comprehensive and diverse universities in the world, Webster University has devised a Strategic Plan to fit its global perspective on academic excellence. The university’s newly formulated plan embraces the institution’s global vision on an international student experience that leads to successful professional formation.

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A Business Perspective on the IT Enterprise Architecture, BSC and KPIs

Enterprise architecture (EA) applies architecture principles and practices to guide organizations through the business, information, process, and technology changes necessary to execute their strategies. While many leaders realize the importance of EA, their focus prominently is on the internal activities, instead of the value it brings to achieving business targets.

13 Elements of a Good Key Performance Indicator

What is a KPI? The answer depends on who you ask. For most IT and business intelligence people for example, a KPI is simply a number representing performance for a specific process, domain, or subject. However, a KPI is more than a measurement or a number. It should tell a performance story.