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and seasoned analysts in the field of strategy and
performance management.

Featured Articles

Upskilling or Reskilling: Are You Ready for Tomorrow’s Workforce?

The future of work requires transformation not just at the organizational level but also at the individual level. Why must businesses invest in upskilling and reskilling?

Leveraging Data for Improving Sales and Marketing by Understanding the Customers

Nowadays, the effort to engage customers relies heavily on technology and data analytics. How should sales and marketing teams use data in decision-making to develop better strategies?

The Great Resignation: How To Keep Employees and Help Them Find a New Purpose

More than 19 million US workers—and counting—have quit their jobs since April 2021, disrupting businesses everywhere. But what can companies do to reduce the number of resignees?

The Importance of Customer Relationship Management

Customer relationship management (CRM) is a process-oriented approach to the organization’s relationship with its customers. It is an organized effort to address the customer’s needs and maximize customer lifetime value (CLV).

From Our Experts

Leading Change Is a Journey

“Leaders need to acknowledge the past to build on the future and drive the new change forward. This includes learning from past experiences, whether they are driving a change in their current company or even joining a new company...”

Tools of The Trade

Top KPI Series

The KPI Institute has been releasing Top KPI Series since 2010 to provide a glimpse into the use of key performance indicators in practice.The reports are dedicated to analyzing the most popular KPIs across major functional areas and industries.

Employee Performance Templates

Each catalog includes a set of key tools that will help managers, employees, and human resource professionals to improve individual performance. It is also composed of customizable templates and policy examples that can enhance organizational plans and performance management processes.

Be Certified

Strategy and business planning certification

Widen your knowledge in key strategic planning concepts by joining The KPI Institute’s Certified Strategy and Business Planning Professional Live Online training course. Explore strategy planning tools you can apply in individual and team exercises within your organization.

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