*|MC:SUBJECT|*

Integrated Performance Podcast

For our fourth episode, Andrea Minelli, Management Consultant at The KPI Institute, will join and guide us into a series of informative podcasts pertaining to Performance Management practices around the world. In this episode, we will be taking a trip to Senegal and have invited Ms. Rokhaya Diop, CEO's of NoterKo, a Senegal-based Management Consulting firm.Together, they discussed about the latest trends in the Performance Management field, in the country.

This episode was conducted in FRENCH.

GET INSTANT

ACCESS!

Designer Interview: Zsuzsa Ilyés-Fekete, Radius B+S, Hungary

In 2020, the Performance Magazine editorial team interviewed Zsuzsa Ilyés-Fekete, Lead Architectural Designer at Radius B+S, Hungary. Her thoughts and views on designing workplaces that are conducive to higher performance are presented below.

READ

Good practice in performance management – integrated, systemic and cultural

There are at least three key pillars of good practice in performance management: the presence of an integrated PM system, the use of tools to support organizational evolution and the existence of ...

READ

For more articles access PERFORMANCE MAGAZINE.

READ

Tools of the Trade

ERP Systems, the Balanced Scorecard and KPIs

In today’s business environment, there has been a global trend towards integrating business processes and company strategies with Enterprise Resource Planning systems. However, ERP systems only get going once we adopt both the BSC and KPIs, as ERP performance measurement tools.

8 KPIs to Measure the Success of Your Customer Service Team

A company’s customer support team is a vital asset. The team contributes significantly to the business’ success, because of how it helps in retaining customers, since acquiring new customers is much more expensive than retaining existing ones. So how exactly do we manage this team...

For more performance management knowledge,visit The KPI Institute.

TAKE ME

THERE

Upcoming Webinars

MAY

Understanding the role of Performance Management & Measurement Tools

* Performance Measurement vs Performance Management. What is the difference?* Performance Management & Measurement Terminology use in practice* Performance Management tools integration within a Balanced Scorecard System

JOIN

NOW

MAY

Relationship between Strategic Objectives, KPIs and Initiatives

* How to define SMART Objectives as per global best practices* Objectives, KPIs and Initiatives naming standards* Case study- How standardization in performance terminology naming can make a difference!

JOIN

NOW

MAY

Overcoming KPI Selection challenges: Applying KPI selection techniques

* What are the most important guidelines to follow when selecting KPIs for Strategic Objectives* Most efficient KPI Selection techniques to keep them in your pockets* Most recommended KPI selection environments & Value Flow Analysis technique examples

JOIN

NOW

MAY

Importance of documenting KPIs: Governance, Accountability and Buy-in tips

* What are the major benefits of KPI Documentation? Why bothering documenting them?* How to design a relevant KPI Documentation form?* Who should be in charge of KPI documentation & KPI Governance ?

JOIN

NOW

MAY

KPI Target setting considerations: Should we use or not weights?

* KPI Target setting sources. What are the common scenarios we can fall into?* How often should KPI Targets established and changed* Are weights useful? Aren't they overused?

JOIN

NOW

Best Regards,Andrei CosteaHead Of Publishing

Life.lab Building198 Harbour Esplanade, Suite 606, Melbourne Docklands, VIC 3008, Australia

https://kpiinstitute.org/

[email protected]

Phone:

+61(390)282223

You are receiving this email because you have subscribed to receive updates from us.Should you wish to cancel your subscription, please

click here to unsubscribe