KPI

A Key Performance Indicator (KPI) is a measurable expression of the achievement of a desired level of results in an area relevant to the evaluated entity’s activity. This is the definition used by The KPI Institute, a global research, training, and consultancy organization with more than 22 years of experience in performance management. In practical […]Read More »

Definition Measures the time it takes, on average, for a client to receive payment from the insurance institution after a claim decision has been made.Read More »

When evaluating the Search Engine Optimization (SEO) performance of a web site, there are some KPIs which you can find very valuable, as they will point you in the right direction in terms of showing you your website’s traffic number, referrals, domains linked to you and much more.Read More »

In 2017, the Performance Magazine editorial team interviewed Mohamed Aamir Hussain, Business Performance Manager at Saudi Dolomite Company Ltd, Saudi Arabia. His thoughts and views on Performance Management are detailed below. I think the main challenge in performance management today is making sure that your feedback system and your performance audit gives you the chance to […]Read More »