The vital role of government in nurturing stakeholders’ future

Written by Kimberly Tilar on December 20, 2023. Posted in Interviews, Practitioners

Riham Mahmoud Saad is a Senior Strategy and Corporate Performance Specialist with over 15 years of experience in corporate performance management in the public sector. She holds a master’s degree in Information Systems Management from Zayed University. Moreover, she has acquired certification in KPI Professional and Practitioner and a Nanodegree in Data Analysis and Visualization from Udacity.

As a Senior Strategy and Corporate Performance Specialist and Certified KPI Professional and Practitioner, can you provide specific examples of key performance indicators (KPIs) utilized within the finance sector or your company to effectively monitor and assess performance nowadays?

The KPIs frequently used in the financial sector include return on investment (ROI), debt to gross domestic product (GDP), aggregate expenditure outturn, budget deficit, adherence to budget calendar, and forecasting accuracy. These indicators help in assessing the financial health, profitability, and operational efficiency of an organization and are useful for monitoring and evaluating performance.

Trends

What are the key trends that have shaped the public sector in recent years?

Many trends have shaped the public sector in recent years, including digital transformation, data-driven decision-making, customer-centric services, adoption of automation and artificial intelligence (AI) within operations, and focus on environmental, social and governance (ESG) and sustainability initiatives. These trends aim to enhance transparency, efficiency and accountability within government organizations.

Strategy and Performance Management Practices

What would you advise multilateral institutions to reach effectiveness and alignment in strategy planning and implementation?

To achieve effectiveness and alignment in strategy planning and implementation, I would advise multilateral institutions to enhance communication and collaboration among parties. Moreover, they should prioritize common goals, streamline decision-making processes, conduct regular assessments and reviews, and promote transparency and accountability. Institutions should also leverage technology for efficient communication and encourage active participation and engagement from all stakeholders.

Understanding not just the “how” but the “why” behind fostering a proactive and supportive government is essential in shaping resilient societies. In the latest edition of the PERFORMANCE Magazine, Riham Mahmoud Saad, a Senior Strategy and Corporate Performance specialist, shares the strategy and performance management practices that hold the potential to elevate governments from mere responders to responsive and nurturing leaders.

Grab the PERFORMANCE Magazine Issue 27, 2023 – Government edition today to read the full interview. The magazine’s digital version is now available for download through the TKI Marketplace while printed copies can be obtained from Amazon.

Tags: enior Strategy and Corporate Performance Specialist, Government performance, Performance Magazine, Performance Magazine - Print Edition, Public sector, Riham Mahmoud Saad